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The Score
Thinking Aloud
Decline of Full Service
If you’ve gone into a bank recently to cash a personal check, you’re part of a dwindling minority.  It’s been so long since ATM’s were introduced, younger people might not even know the letters stand for “automated teller machine”.  Banking is just one area of dwindling full service we’ll talk about with BYU business professor Scott Sampson, on today's Thinking Aloud. —Original airdate: 3/29/2010

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